Resume

AMANDA DAWN HINTON

210 Tall Oaks Drive, Knoxville, Tennessee  37920 ● (828)280-7178 ● chromaculture@gmail.com ● www.chromaculture.com

SUMMARY

Senior manager with 7+ years experience in retail and business management. Proven record in leadership, team building and employee supervision. Responsible for financial strategy, profitability and accounting systems for small businesses.

EDUCATION

Master of Business Administration, University of Tennessee, Knoxville, TN

12/2010
Concentrations:  Marketing, Logistics

Bachelor of Arts, St. John’s College, Annapolis, MD

05/2004
Concentrations:  Philosophy, History of Mathematics and Science
St. John’s Grant Recipient, Outstanding Mathematics Student Scholarship Recipient

EXPERIENCE

General Manager, World Grotto, Knoxville, TN                                                         12/2007 – 05/2009
•    Ultimately responsible for strategy and execution for day-to-day operations, employees, and finances of a prominent music venue, gallery, and lounge with half a million dollars in annual sales
•    Built sales and reputation by improving products and identity resulting in an 18% increase of gross profits
•    Reached for new clientele through design and creation of promotional materials and by implementing new marketing programs
•    Decreased shrinkage by 29%, maintained through employee training and inventory tracking
•    Developed business processes and reporting for gallery and music events, payroll, ordering, cash-handling, employee reviews, promotions, and terminations
•    Created more efficient use of space: re-designed staff areas to ensure faster service, developed and merchandised public area to increase sales and improve customer experience, converted storage to organized workspaces for five

Business Manager, AIS and AAF, Knoxville, TN                                                        08/2006 – 12/2007
•    Analyzed and improved financial processes and office systems, including cost tracking and budgeting
•    Directed AIS to ISO compliance through improvements in data collection and business documentation
•    Led AAF from bankruptcy to profitability by directing a complete restructuring of operations, management, and financial practices
•    Served as primary contact for vendors, customers, and union and non-union employees

Assistant General Manager, Books-A-Million, Asheville, TN                                     10/2004 – 06/2006
•    Supervised all aspects of operating a 25,000 square foot retail store averaging $1,000,000 in annual sales
•    Merchandised and organized $500,000 worth of inventory resulting in our store becoming a benchmark for the region
•    Managed a team of 20-30 employees, including hiring, training, reviewing and payroll
•    Protected and reported financial standing through daily sales reporting, preparing store for audit and inventory, and loss prevention
•    Maintained a storewide focus on excellent customer service

SKILLS

MS Office ● Adobe Photoshop, Illustrator, InDesign ● Quickbooks

ACTIVITIES

•    TOMBA:  Tennessee Organization of MBAs
2009

•    NAWMBA:  National Association of Women MBAs
2009